Legal
Privacy Policy
This policy explains how Uplaunch Hive AI Services handles the information shared with us. It applies to this website and to our consulting engagements.
Information we collect
We collect the information you choose to share with us: your name, business name, contact details, and any details about your operations, workflows or systems that you provide during an enquiry, discovery call or consulting engagement.
How we use information
Information is used only to respond to your enquiry, prepare and deliver consulting work, and keep records of the engagement. We do not sell information, and we do not use client business information for advertising.
Confidentiality
Business information shared during an audit or implementation is treated as confidential. Where a project requires it, we are happy to work under a mutual non-disclosure agreement.
Service providers
We use standard business tools such as email, scheduling and document software to run the engagement. These providers process information on our behalf and only for that purpose.
Retention
Project records are kept for as long as needed to deliver the work and meet ordinary business and legal record-keeping requirements, then removed.
Your choices
You may ask us what information we hold about you, ask for it to be corrected, or ask us to delete it where we are not required to keep it.
Contact
A published contact address for privacy questions will be added here once our business email is confirmed. Until then, please raise any question during a discovery call.